Terms of service
OVERVIEW
Welcome to Feltara.
The terms “we”, “us”, and “our” refer to Feltara. Feltara operates this website and online store, including all related information, content, products, and services (collectively, the “Services”). Feltara is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.
Plain-English summary:
These Terms explain how our store works, how purchases are handled, and how responsibilities are shared between you and us. For questions, contact us at support@feltaragift.com.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state of residence or that you have provided consent for any minor dependents using devices you manage.
You may be required to provide personal information such as your email, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account. Accounts may not be transferred or assigned without our consent.
SECTION 2 - OUR PRODUCTS
We make every effort to display products accurately. However, colors or appearance may vary depending on your device or screen settings.
We do not guarantee that product appearance or quality will meet individual expectations or exactly match online representations.
Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. An order is not accepted until payment is processed and confirmation is sent.
Please review orders carefully before submission, as cancellations may not be possible after acceptance.
Refunds are handled solely in accordance with our Refund Policy, which is incorporated by reference.
Orders are for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged is the price shown at checkout at the time of purchase.
Prices do not include applicable taxes unless stated. You agree to provide accurate payment information and authorize us to charge your payment method for all amounts due.
SECTION 5 - SHIPPING AND DELIVERY
Shipping times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or events beyond our control.
Risk of loss passes to you once the order is transferred to the shipping carrier.
Details regarding shipping timelines and conditions are provided in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, and designs, is owned by Feltara or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. We are not responsible for third-party tools or their use.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for third-party content, products, or services. Use of third-party sites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify. However, all purchases are made directly with Feltara.
You acknowledge that Shopify is not responsible for any aspect of transactions between you and Feltara, and you release Shopify from related claims.
SECTION 10 - PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy, which explains how personal information is collected and used.
Because the Services are hosted by Shopify, your information may be processed by Shopify and its service providers as necessary to provide the Services.
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation. You confirm that you own or have the right to submit such feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, even after submission.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, transmit malicious code, harass others, or interfere with the security or operation of the Services.
Violations may result in termination of access.
SECTION 14 - TERMINATION
We may terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Feltara, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Feltara, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Feltara, Shopify, and their affiliates from claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision is held unenforceable, the remaining provisions remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Feltara regarding use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without restriction.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Feltara is headquartered. You and Feltara consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@feltaragift.com.
Our contact information is posted below: support@feltaragift.com
